Readers' Choice: Vote for the Best Bike Shop in Harford County
Patch readers nominated the best bike shop in Harford County, so vote to determine which one is the Readers’ Choice 2012 winner.
Where can you find the best bike shop in Harford County? Cast your vote to let us know.
Patch is relaunching its Readers' Choice program and we’re asking you, your friends, family, neighbors, coworkers and anyone else who knows about the area to participate.
Nominations were accepted through July 9, and include:
- Biller's Bikes
- Bike Shop of Bel Air
- Bike Connection
Winners in all Readers' Choice categories will be announced on Aug. 24.
Sign up for the Aberdeen Patch email newsletter, Bel Air Patch email newsletter and Havre de Grace Patch email newsletters to get community information and updates on the Readers' Choice contest.
The poll will open to accept votes from registered Patch users starting on July 23 and close at 11:59 p.m. on Aug. 17.
Rebecca Fitzgerald
8:44 pm on Monday, June 18, 2012
Biller's Bikes! They've become known throughout the region for their repairs, great customer service, and popular bike brands carried.
Biller's Bikes
9:03 pm on Monday, June 18, 2012
Thanks, Becky! We encourage all our friends and neighbors to drop by and see our new shop at 213 N. Juniata Street, across from the Main Post Office...bigger and better than ever!
MDBronco
9:24 am on Wednesday, June 20, 2012
Billers
Wendy McNally
1:16 pm on Thursday, June 21, 2012
Biller's Bikes!! Good people, good bikes! The new shop is so great, and I can already sense the years of fun and good times about to start. Congratulations, Walter, Mara, Mike and Ike - you guys are the BEST!
titsie bubenheimer
1:15 am on Friday, June 29, 2012
Billers? Please. Wouldn't let them work on a toy bike after what they did to ours.
Mike Tarbert
7:16 am on Saturday, June 30, 2012
titsie,
You said it all !
Biller's Bikes
9:40 pm on Wednesday, July 4, 2012
Hey, TB, if it was so bad, Why didn't we ever hear from you? We have never left a real customer unsatisfied. Bogus. Get a life. W. Biller
Pete Wilson
9:20 pm on Thursday, July 5, 2012
The people that work at Biller's are rude and their service is terrible.
Biller's Bikes
9:54 am on Sunday, July 8, 2012
We are many things to many people but our service is 1000%. We never heard of Titsie (that's just a creepy fake name) and Pete Wilson (a new fake name on Patch), either. Come in and introduce yourself, let's see what you need. We've helped thousands of good people with good bikes since 2006!
Mike Tarbert
1:26 pm on Sunday, July 8, 2012
Well.....I don't use fake names or corporate ones. A year or so ago I had a flat tire on my truck and when I went to change it I found out the spare was flat. When I tried to avail myself of your "Free Air" to pump the spare up I was told (in no uncertain terms)that the air was for bikes only. There is your 1000% AH
Molly O'Brian
1:47 pm on Sunday, July 8, 2012
So, let me get this straight.
1. You tried to use a "free" bike air pump/compressor for your truck tire.
2. You didn't ask permission first. What time of day/night was this? (Air compressors are loud.)
3. Because the Biller's asked you to abide by their rules, they're bad?
4. In order to provide good bike service they have to give away truck service too?
Mr. Tarbert, I think you have a very odd sense of what constitutes good service. And if setting boundries for your free services makes you a "100% AH" then I suppose most business people fit that profile. Let's see, should Coakley's provide free dog chow for your pets because they sell food? Should the banks hand out free money, because after all, they have so much of it just setting on the vault shelves? Same flawed reasoning. Billers rock!
Karl Schuub
3:27 pm on Sunday, July 8, 2012
If there's a sign there that indicates "free" and doesn't specify for bikes only there's no reason to think given the situation you couldn't use it. The neighborly thing to do would have been for the employee to say sure go ahead and use it this time, but we really reserve that for bikes. This isn't money or food, it's air. Biller's might be a fine shop but they didn't handle the interaction with this customer very well.
Biller's Bikes
6:39 pm on Sunday, July 8, 2012
Mike Tarbert: The sign didn't say "free air" it said "bike air" and it was tethered to a bike rack with a short three-foot-long air hose. The HdG police were very adamant that automobiles NOT be allowed to use the air because such vehicles caused a dangerous impairment in the narrow Lodge Lane alley (being too large to fit on the tiny patch of sidewalk there). People who used the air for vehicles, including motorcycles, put the entire free bike air program at risk. I'm sorry if you were offended but there are gas service stations for automobile service, and some, such as WaWa in Aberdeen, offer free tire air, as well. We're a bike shop, not a garage, and offer free bike air to cyclists to encourage cycling in the community. And Molly, thanks. We provide compressor power, maintenance and repair, hoses, fittings, insurance and a watchful eye to our free air because we do want to offer the best service we can to cyclists in Havre de Grace.
Wendy McNally
6:50 pm on Sunday, July 8, 2012
Molly O'Brian, AWESOME response!! I couldn't have responded better.
Missie Wakefield
4:37 pm on Sunday, July 8, 2012
Bike Shop of Bel Air of course! We are Harford County's' newest bike shop. Our business is based on what we look for when going into a bike shop. Friendly and knowledgeable staff. Stop by and visit!
Tarah Turner Wilson
5:53 pm on Sunday, July 8, 2012
The Bike Shop of Bel Air is the best! They really care about their customers and will help you find the right bike for you whether that is a fast racing bike, a comfortable cruiser, a child's first bike, a tough mountain bike or just fixing the bike you have! They are fantastic!!!
Jan Scheibler
7:17 pm on Sunday, July 8, 2012
Billers Bikes! They are patient and helpful with customers who didn't know exactly what they wanted. With their help we were able to choose bikes that suited us.We are looking forward to our new bikes and dealing with Walt and Mara for years to come.
Biller's Bikes
7:49 pm on Sunday, July 8, 2012
Your SUN Cruz cruisers have been sighted in PA and will be here and assembled by week's end! Good things come to those that wait! W-
Robin
7:20 pm on Sunday, July 8, 2012
The bike community is really close here in Harford County and is blessed with good bike shops. I've been taking my bike to Billers' for a couple years now and always get top notch service and I'm made to feel part of the family. Biller's (along with MacGregors) sponsored my Ragbrai effort last year helping to raise funds for the Livestrong Foundation. They packed, shipped, recieved and put everything back together for me .. a HUGE gift of service. Like they say.. Good bikes, Good People!
Jeff Pierce
7:31 pm on Sunday, July 8, 2012
Great service. Great people. The owners Mara and Walter welcomed us into the store like long-time friends!
Becky Collins
8:13 pm on Sunday, July 8, 2012
Biller's Bikes has always provided outstanding customer service, quality bikes and top-notch repair service. Their community involvement is unequaled in Havre de Grace and like the old location, I believe the new location will quickly be a central hub for cultural events in town. We are a better town because Walter and Mara have decided to hang their hats in Havre de Grace.
Nettie Owens
9:11 pm on Sunday, July 8, 2012
We bought our son's first bike from Biller's Bikes and have had an awesome experience. I highly recommend them to anyone looking for a bike! Thanks guys, your bike is still my son's favorite activity!
Mark Lobb
10:42 pm on Sunday, July 8, 2012
The Bike Shop of Bel Air gets my vote. Missie, Carl, and Frank are the best!
Missie Wakefield
7:47 am on Monday, July 9, 2012
Thank you Mark!
lynn kirylo
5:51 am on Monday, July 9, 2012
billers resored my 1969 10 speed peugeot, which was a 16th birthday gift from my father.
billers bikes is a staple in our small town..knowledgeable, friendly, helpful, always have a smile for you. not only are they amazing with bicycles but they have been very active in community affairs..they had the best spot on first fridays, with music,dancing, food, and fun...they also had movie nights open to the public...
they have been working hard on creating a community, and i am glad they are in business here..
Lisa Zuba
7:07 am on Monday, July 9, 2012
Biller's Bikes, of course! They are friendly, knowledgeable and professional, plus they are great supporters of the community. I moved to HdG from one of the top bike towns in the US -- almost 60 bicycle retailers -- and Biller's are so good they could easily compete there!
Tonya Blakemore
8:10 am on Monday, July 9, 2012
The Bike Shop of Bel Air gets my vote!
Bob Buchanan
8:12 am on Monday, July 9, 2012
We have good service from all three shops. I think they each offer a different perspective giving Harford residents a choice. I am torn between the Bike Shop and Bike Connection so I choose them both. The Bike Shop gets a big plus for its location and support to our local groups and charities though. Thanks to all three for your integrity!
Matthew Heller
8:32 am on Monday, July 9, 2012
Bike Shop of Bel Air is the best! Missie, Carl, and Frank are always there to help and make you feel like family! Many services are offered from simple tube change to complete bike overhaul. They offer Giant brand bikes, largest bike manufacture in the world! Children’s bikes to the latest “Tour de France” racing dream machines are available. On a budget? They will search for the best value! Want Dura Ace di2 or the latest carbon aero wheels? No problem! The show room is small, but your bike can be ordered and delivered quickly! World class bike fitting will have you riding in comfort and greatest efficiency! They are not there to sell you the “bike on the floor”; but to sell you the bike that’s fits and you will actually ride! Weekly club rides! Eco friendly “Smart Washer” bike cleaner to keep your ride looking fresh! What else could you want!
Matthew Heller
Missie Wakefield
8:51 am on Monday, July 9, 2012
Thank you Matt! We are so very fortunate to have a top notch team at the Bike Shop. Not just Frank. Nick, Mark, Shawn, Sean, Jeremy, Danielle and Jason. Each brings there own knowledge and specialty in cycling.. Danielle and Jason have started leading Shop rides down on the trails of the Susquehanna. Keep an eye out at the shop web site for ride schedule. www.bikeshopbelair.com
Ken Ward
9:29 am on Monday, July 9, 2012
My vote is for the Bike Shop of Bel Air, Matt probably said it best. I like the fact that it's owners actually cycle with our large and growing group here in Harford County.
Nicole Mahern
11:16 am on Monday, July 9, 2012
Bike Shop of Bel Air!!!
Brett Sumner
1:24 pm on Monday, July 9, 2012
Hands down, the Bike Shop of Bel Air. Outstanding service and great folks in general. Gotten plenty of good and friendly advice from the staff.
Deb Brothers
4:27 pm on Monday, July 9, 2012
I live in Lutherville but drive to Havre de Grace to have Walter @ Biller's Bikes work on my Raleigh vintage three speed. The bike shops in the Towson area employ snooty young men who think you are a pain unless you are considering the purchase of a $1,000 bicycle. They also happen to be overpriced, and their work is substandard. I would not allow anyone but Walter to work on my '69 Sport or '74 Schwinn Suburban. His expertise and outstanding customer service is second to none.
Deb Brothers
Mark Snidero
12:08 pm on Tuesday, July 10, 2012
The Bike Shop of Bel Air gets my vote. They have the best mechanic's in the area, a knowledgeable staff, an excellent selection of bikes/gear and they are great folks to work with. Whether you are an avid cyclist or a novice you feel at home. Another bonus is that everyone there is actively involved in the cycling community with plenty of info about rides, routes, etc. Highly recommended!
Rebecca Fitzgerald
1:33 pm on Tuesday, July 10, 2012
Billers is in Havre de Grace - where the Reader's Choice is taking place. And Billers caters to the entire biking community, not JUST the racers. I love it that they carry such a great selection of "Drifters" and other bikes for folks who just want to pedal around town. Top mechanic - Walt is it! Top customer service - Walt and Mara are great! Community oriented - what other bike shop hosts neighborhood movie nights and world class concerts? Who else befriends the neighborhood kids who will never have the money to pay for repairs or equipment? The Biller's have brought bicycling to the core of the community and kept it there. Now that's a feat.
Dave H
7:57 pm on Tuesday, July 10, 2012
Bicycle connection gets might vote
Joshua Murdock
8:10 pm on Tuesday, July 10, 2012
I vote bicycle connection!
Bob Saunders
7:02 am on Wednesday, July 11, 2012
It's got to be the Bike Shop of Bel Air. The people there are family oriented and have a commitment to their community. The product line and quality workmanship of their mechanics is unmatched. Any small business owner could learn a thing or two from this business when it comes to customer service and employee satisfaction. Of all the shops I have dealt with over the years, the Bike Shop of Bel Air has impressed me the most.
Marie
8:19 am on Thursday, July 12, 2012
The bicycle connection.... Hands down! Great new location, much bigger store with MUCH more product! Although Billers is also great, my vote goes to the bicycle connection!!
jane wettig
8:49 am on Monday, July 23, 2012
Ok well it seems we're all loyal to our local businesses, & i'm no exception. Billers gets my vote; love the new location. Have always experienced wonderful customer service, prompt attention, knowledgeable & quality workmanship. Hope to see Biller's here for many years to come! Love my SUN DRIFTER! perfect bike to cruise Havre de Grace & neighboring Greenway trail to Conowingo, etc.
christina graber
9:14 am on Monday, July 23, 2012
BILLERS! They pImped my ride! There service is like no other. Their staff is amazing, friendly, and thier service can't be beat. Thier knowledge of bikes and products is amazing. Bikes aside, they bring the community together. They actually care, something these days that is pretty hard to come by. Vote Billers!
Biller's Bikes
12:03 pm on Monday, July 23, 2012
We're so happy with all the wonderful comments and nominations, don't forget to vote at the top of the page. Best wishes to all the entrants, all good shops, all helping to prosper cycling for work, fun and health. Mara & Walter
joe johnson
4:40 pm on Monday, July 23, 2012
I think this mutual admiration society is going to make me puke
Montgomery E. Loane
7:32 pm on Wednesday, July 25, 2012
I voted for Biller's Bike Shop. This is the first place I will go when I am able to get a handicapped bike. Biller's answered my queries without hesitation unlike other bike shops in Harford & Baltimore Counties. I wasn't put on hold and forgotten about nor was my request forgotten about. More than what I can say about 'other' bike shops.
If you want to be treated as just another customer, go wherever you want.
If you want to be treated like a friend, go to Biller's!
And no, I don't live in Havre de Grace so I am willing to travel for good friendly service.
Kirsten Dize
11:44 am on Thursday, July 26, 2012
Voting is open for Readers' Choice! http://patch.com/A-wtFc
kerry cardarelli
11:21 pm on Tuesday, July 31, 2012
The Bile Shop in Belair best . They have a very friendly staff . they go out of there way to help you .You Couldnt Ask For Any Better Bike Shop.
Ed Rybczynski
9:03 am on Thursday, August 2, 2012
Biller's Bikes, of course!
Ryan Funkhouser
9:00 am on Friday, August 3, 2012
Bike Shop Belair, i love my hometown shop. This shop services not only your bike, but the bike community. Such a great group of people.
Kim Johnson
9:00 am on Saturday, August 4, 2012
The Bike shop of Bel Air of course. This bike shop knows the true meaning of customer service. They treat everyone as equals and embraces the cycling community not only in Bel Air but through out Harford County!
Robin
10:28 am on Saturday, August 4, 2012
Billers!
Jason C
11:23 am on Saturday, August 4, 2012
I have seen Walter fix everything from a toddlers construction truck-shaped trike-bike to decades old vintage Italian road bikes. He can repair everything under the sun and he can tell you everything you need to know about high-speed high-quality road bikes all the same. With unpretentious, top notch service and advice Walter can get you what you need and what you want! Mara always goes the extra mile to find customers the right bike and works hard to meet every customers needs no matter who they are and no matter how small the need. Biller's Bikes hosts riders during there travels all over the county and serves up hospitality to big group rides all the same. Every community needs a place like Biller's and they deserve to be #1.
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