Confrontation is used for many things. Amongst them is to change the other's behavior; change the things that make you angry; clarify what has happened and why it is upsetting and get corrective action taken.
There are several types of confrontations.
Direct confrontation is a clear, precise statement of the facts to a person whom you believe needs direction and guidance. You either want quality action taken or you want this person to do something for you. For example; "John, please clean this place before I return'' or "Mary, the way to get my attention is by writing a memo to me, not by skipping work.''
Indirect confrontation is a statement of concern you make... (Read More » )
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