In the past I had been a long time subscriber and reader of the Aegis. Then I started to have delivery problems. When the time came to renew, I declined. I did miss the local news in the Aegis and had contemplated subscribing again. On October 6th I was at the Darlington Apple Festival and the Aegis had a representative there. I decided to once again take a subscription. I paid $20.00 and received a $10.00 gift card to Wal-Mart for my 6 month continuous subscription. This past Wednesday, October 17th I received my Aegis paper. I assumed that the subscription had once again started up. On Friday, October 19, I received a copy of the Baltimore Sun, not the Aegis. I called the customer satisfaction number and was told by the representative that I didn’t have a subscription. I was told it had ended in August. When I explained how I signed up on October 6th, and that I have indeed received two papers, albeit the wrong Friday paper. I was then told that it was a coincidence. Really? I haven’t been receiving a paper for a few months, and suddenly at the same time I re-subscribed it coincidently was delivered to me in error? I decided to call back and see if a different representative could help me. This time I was told that I had a subscription to not the Aegis, but the Wednesday, Friday, and weekend Baltimore Sun. I have decided this is not worth the aggravation. I have enclosed the copy of the form I signed on October 6th.
The Aegis
410-838-4400
Harford County's premier source for print news is based out of Bel Air and publishes twice a week. For more than 150 years The Aegis has been covering the area and providing citizens coverage spanning all corners of the county. High school sports, community events and local government are just some of the things featured in the publication.
- Fax: 410-838-7867
- Hours: Mon - Fri, 8am - 5pm
- Handicap Accessible: Yes
- Founding Date: Jul 01 1856
- Parking: Free lot
- Frequency: Weekly
- Target audience: Harford County residents.
- Delivery information: Delivers on days of print to surrounding residents
- Network affiliation: Homestead Publishing Co.
- Reach: Harford County
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Reviews (4)
I also paid for one year subscription which was to end Sept. 2012. I was told there was a price increase and would have to pay another 20.00 to keep the paper until Sept. They also told me I now own them 13.00. I too cancelled
On 9/22/11, I prepaid $41.95 for 1 year subscription ending 9/27/12.
Toda, I received a bill for yto$14.88 covering 7/4 - 10/2/12.
I called (The Phillipines) and was told there was a price increase and my $41.95 payment only covered delivery through today... NOT 9/27/12
There was an UNANNOUNCED 45% INCREASE and I was never even consulted. Since I was a long time subscriber (30+ years) I was told that they would honor my original payment through 9/27/12.
I had a better idea, CANCEL MY SUBSCRIPTION IMMEDIATELY and refund me 13 weeks of unused delivery. WHAT A DISGRACE.........
Pretty much the same story. I'm a 30+ year subscriber. Back in October I got a bill for the "next quarter" even though my subscription did not end until December. The "renewal" included a 20% price increase. Customer Satisfaction (sic) is a bunch of cheap Filipinos deliberately kept in the dark with no way to contact the U.S. Useless. I contacted the Director of Circulation Services at the Sun and she extended my subscription to its actual end date (wonder how many subscribers got cheated?). This past Friday I received the December to March bill with the 20% increase...right after they failed to deliver part of the paper on the 21st! I, too, will miss the local paper but delivery is unreliable and a 20% increase unconscionable. My recommendation: dump it.